Polityka prywatności

Who we are This website is operated by petshop, located in Poland. We are the data controller responsible for your personal data.

What data we collect When you place an order or create an account, we may collect: name and surname, email address, shipping and billing address, phone number, payment information (processed securely — we do not store card details), IP address and browsing data (via cookies).

Why we collect your data We use your personal data to process and fulfill your orders, send order confirmations and shipping updates, respond to your inquiries, comply with legal obligations, and improve our website and services.

Legal basis (GDPR) We process your data based on contract performance, legal obligation, legitimate interest (fraud prevention), and consent for marketing communications (withdrawable at any time).

Who we share your data with Shipping carriers (e.g. InPost, DPD, DHL), payment processors (e.g. Stripe, PayPal), Shopify Inc., and accounting/legal providers. We do not sell your data.

Your rights under GDPR You have the right to access, correct, delete, restrict, or port your data, and to withdraw consent at any time. Contact us at: zooexpert.online@gmail.com

Cookies We use cookies to improve browsing experience and analyze traffic. Manage preferences via your browser or our cookie banner.

Data retention Data is retained as long as necessary or required by law (e.g. 5 years for tax records in Poland).

Complaints You may lodge a complaint with Poland's data protection authority (UODO): www.uodo.gov.pl

Contact [Petshop] | Poland | [zooexpert.online@gmail.com] | 

Last updated: July 2026